Privacy Policy

Welcome to Zawajco. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you use our platform.

By using the platform, you agree to the terms set out in this policy. If you do not agree with any part of it, please stop using the platform.

We collect different types of data to operate and improve our services:

A. Data you provide directly

• Full name, date of birth, and gender
• Email address and phone number
• Personal and profile photos
• Identity information used for verification (deleted after verification)
• Religious, cultural, and educational information
• Payment data processed by an approved payment provider

B. Data we collect automatically

• IP address and device/browser information
• Approximate geographic location (with your permission)
• Usage records and interactions with the platform
• Cookies and similar technologies

We use your data for the following purposes:

• Operating the service: displaying your profile and suggesting suitable matches
• Communication: sending messages and notifications related to your account
• Security: detecting fraud and violations and protecting our community
• Improvement: developing matching algorithms and improving the user experience
• Payments: processing financial transactions and issuing invoices
• Legal compliance: meeting our legal and regulatory obligations

• Service providers: trusted technical partners that operate the platform, such as hosting, payments, and analytics, under strict confidentiality agreements.
• Legal compliance: when a court order or lawful legal request exists.
• Rights protection: to protect the safety of our users or our legal rights.
• Business transfer: in the event of a merger or acquisition, with prior notice to you.

We apply strict security standards to protect your data:

• Encryption in transit and at rest (AES-256 and TLS 1.3)
• Regular penetration testing by independent parties
• Around-the-clock security monitoring
• Regular security updates and immediate vulnerability remediation
• Restricted employee access based only on need-to-know principles

We use cookies for the following purposes:

• Essential: to operate the platform and maintain your session.
• Preferences: to save settings such as language and dark mode.
• Analytics: to understand how the platform is used and improve it.

You can manage cookies through your browser settings. Disabling some cookies may affect certain platform functions.

You have the full right to:

• Access the personal data we store about you
• Correct any inaccurate data
• Delete your data completely (the right to be forgotten)
• Object to processing your data for marketing purposes
• Transfer your data in a readable electronic format
• File a complaint with the competent supervisory authority

• To exercise these rights: privacy@zawaj.com

We may update this policy from time to time to reflect changes in our services or legal requirements. We will notify you of material changes through:

• A prominent notice on the platform
• An email sent to your registered address

Continuing to use the platform after an update means that you accept the new terms.

If you have any questions about this policy, you can contact us through:

• Email: privacy@zawaj.com
• Address: Riyadh, Saudi Arabia
• Contact form: Contact page